Transparent rates, 24-hour service

Our plumbing rate is £145 per hour from 7am to 7pm on weekdays, £185 from 7pm to midnight and £365 from midnight to 7am, all plus VAT. Weekend rates are £185, £210 and £390. There is a one-hour minimum, then billing in 15-minute increments.

Heating and gas work is £150 per hour plus VAT on weekdays from 7am to 7pm. A boiler service or landlord Gas Safety Certificate is a fixed £145 plus VAT on weekday daytimes, or £280 plus VAT for both together. Evening and weekend prices are on our rates page.

No. There is no separate call-out fee. You pay for time spent on the job at our published hourly rate, with a one-hour minimum and then 15-minute increments, plus any materials. Emergencies during normal working hours are charged at our standard rates, not a premium.

Materials supplied by WeFix carry a 30% trade charge on top of their cost, and each item is listed on your invoice with its price. You are welcome to supply your own fittings, such as taps or a bathroom suite, and our engineer will check they suit your system first.

Payment is due in full when you receive the invoice. We accept all major credit and debit cards, and engineers carry secure chip and pin machines and give you a receipt. The invoice shows labour, start and finish times, the work carried out, and itemised materials with costs.

Yes. Work can be charged hourly, as a written estimate or fixed price, or as a day rate. Larger jobs such as boiler replacements, bathrooms and refurbishments always get a written estimate first. Some surveys and reports are chargeable, and we tell you before booking if so.